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Proov Insight App FAQ
Getting Started
The specific timing for your baseline test will vary depending on which Proov test kit you’re using and which cycle phase you are in when you begin using Proov. Once you upload your basic cycle data, your “My Day” home screen in the app will tell you which test to take, and when. It’s essential to follow the instructions carefully to get the full benefit of the Proov system, so please check your app daily and follow the prompts. If you have more questions about baselines, you can always contact us at info@proovtest.com.
You can start a new cycle either from your personalized “My Day” home screen when the app requests it or from your cycle calendar.
You can edit your period dates via the Calendar, found in the menu at the upper right corner of your Insight app. From there, using the purple pencil icon, choose “Edit period days this cycle.”
The Proov Insight app works by taking highly sensitive readings of visual data, so the quality of your scan determines the accuracy and quality of the insights you receive. Your phone plus our app is all the equipment you need to scan your result and capture lab-quality data. When you use the in-app camera, it will provide specific directions to help you get the best scan. It’s important to follow these directions with care.
Place your test on the grey card that came with your testing kit, or on a light-colored, plain background surface. Make sure the test is well lit, with no shadows falling across it, and that the strip is in focus when you scan.
Place your test on the grey card that came with your testing kit, or on a light-colored, plain background surface. Make sure the test is well lit, with no shadows falling across it, and that the strip is in focus when you scan.
All Proov tests except Proov Check hCG tests are compatible with the Proov Insight app. Please do not scan your Check hCG test result into the Proov Insight app.
Common Questions
Unlike DIY fertility tracking apps, the Proov system was designed to provide lab-level insights on data gathered under specific, Proov-exclusive testing protocols. Therefore you cannot revise or delete test data after it’s been logged. If you have a problem scanning a test result into the app, please be sure to follow the in-app guidance for best results. And we’re always here to help at info@proovtest.com.
Technically, yes, but you can only gain the full benefit of the Proov Insight system by testing according to your personal My Day protocol, which tells you exactly which test to take on which day, and at what time of day.
If you don't follow the protocol, you may miss measuring critical moments of hormonal fluctuation during your cycle. Without this data, the app will not be able to understand your specific hormone patterns, which are essential to providing the lab-level, actionable insights that make the Proov system so powerful.The good news is, following your Proov protocol is easy to do. Just check in with the app each morning (before you pee!), and it will tell you all you need to know.
If you don't follow the protocol, you may miss measuring critical moments of hormonal fluctuation during your cycle. Without this data, the app will not be able to understand your specific hormone patterns, which are essential to providing the lab-level, actionable insights that make the Proov system so powerful.The good news is, following your Proov protocol is easy to do. Just check in with the app each morning (before you pee!), and it will tell you all you need to know.
If you choose to upload a test that was not indicated by your personalized Proov protocol, you will receive a numerical value for that test day and the app will log that data in your Test History. However, this additional data will not affect your Proov-exclusive insights that are tied to the Proov protocol, such as your monthly Ovulation Score or Ovulation Insights.
From the menu in the upper right corner of your screen, select “Cycle Settings,” then scroll to find the “Kits and Tests” options. Tap to select the kit you’d like to use. Please note that you can only change kits at the beginning of a new cycle.
The Proov Complete testing system and Proov Assess FSH tests must be used with the Proov Insight app; it is not possible to read these test strips by eye.
While it is possible to read other Proov test strips by eye (specifically, Proov Predict LH tests and Proov Confirm PdG tests), we strongly recommend using the Proov Insight app. The app allows you to take your hormone knowledge one step further by converting your results into numerical data, and also provides additional details on what your results mean and personalized action plans to help you meet your goals.
While it is possible to read other Proov test strips by eye (specifically, Proov Predict LH tests and Proov Confirm PdG tests), we strongly recommend using the Proov Insight app. The app allows you to take your hormone knowledge one step further by converting your results into numerical data, and also provides additional details on what your results mean and personalized action plans to help you meet your goals.
No, the Proov Insight app is calibrated to read Proov-brand tests only. Note that as part of the Proov Confirm protocol, you may choose to determine peak fertility using a non-Proov method such as BBT, cervical mucus, or test strips from another brand. In these cases, the app allows you to input your peak fertility dates manually.
If you are using Proov Confirm PdG tests, you can manually add the peak fertility date by going into the menu in the upper right corner and selecting "Set Peak Manually." If you use this option, note that we define peak date as the first day your LH test was positive, or the day of your most fertile cervical mucus. If you are using Proov Predict tests or the Proov Complete system, the app will set peak fertility for you automatically based on your test results.
Troubleshooting
Following your specific Proov protocol is the best way to get the full benefit of Proov, so please check the app daily! If you do miss a test, let us know at info@proovtest.com and we’ll be happy to help.
Unlike DIY fertility tracking apps, the Proov system was designed to provide lab-level insights on data gathered under specific, Proov-exclusive testing protocols. Therefore you cannot revise or delete test data after it’s been logged. If you have a problem with your data, we’re here to help at info@proovtest.com.
If you aren’t receiving notifications on when to test, go into your phone settings and make sure that notifications are enabled for the Proov Insight app.
Contact us! We would love to hear from you. Email our app support team at info@proovtest.com.
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About Our Technology
Proov Insight is a custom software application designed to read and interpret all Proov-branded test strips. It is free and available on the Google Play and Apple App stores. In addition to converting test strip readings into numeric data, Proov Insight provides easy all-month tracking (so you always know exactly when to test), details on what your numbers mean, and personalized action plans to help you reach your goals.
It’s important to know that Proov Insight is a protocol-based hormone analysis system designed by fertility experts — it is not a DIY fertility tracking app. You must test on specific days according to the in-app instructions to gain the full benefit of Proov.
It’s important to know that Proov Insight is a protocol-based hormone analysis system designed by fertility experts — it is not a DIY fertility tracking app. You must test on specific days according to the in-app instructions to gain the full benefit of Proov.
Proov tests and the Proov Insight app are calibrated based on the standard unit of measurement and expected ranges for each hormone and hormone marker, as defined by the Global Library of Women’s Medicine (GLOWM).
According to GLOWM, during a natural ovulation cycle hormones measured by Proov tests would be expected to fall within the following ranges:
FSH - 0.1-45 mIU/ml
E1G - 5-200 ng/ml
LH - 1-50 mIU/ml
PdG - 0.1-20 ug/ml
According to GLOWM, during a natural ovulation cycle hormones measured by Proov tests would be expected to fall within the following ranges:
FSH - 0.1-45 mIU/ml
E1G - 5-200 ng/ml
LH - 1-50 mIU/ml
PdG - 0.1-20 ug/ml
The Proov Insight app is compatible with iPhone 7 or higher running iOS 10 or above and the following Android models, all running Android 10 or 11: Samsung Galaxy Note20 or above, Galaxy S20 or above, Moto G or Z, and Google Pixel 3 or above. We are working to add more models to this list. If you have a question about your phone model, please reach out to us at info@proovtest.com.
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